Shipping and Delivery Policy:
We have partnered with UPS to offer the best shipping and delivery service to all our customers. At Nutriology, you can select shipping services that best fit your needs and budgets. You can choose express services when you need your packages right away or standard services when you have more time for delivery.
We offer Free Shipping on orders over $74.99. Free Shipping orders are estimated to be delivered in 10 business days after processing.
We don’t ship: international shipping, US federal territories, alaska and hawaii, and P.O. box
Process and ship orders takes 2 business days. For example, if you buy on a friday, expect it to be delivered the next week, on Tuesday. Weekends and holidays are not considered business days.
Please, verify your shipping address before placing your order. We can not change the address for you. If a package returns to our facility due to an error in your shipping address, your order will be refunded, without the shipping cost and a 15% off handle and administration fee. Nutriology LLC does not take any responsibility if your package is lost in transit due to an error on the address you provided.
We do not take responsibility for lost packages delivered to the following places: Freight Forwarders, Third Party Receivers, hotels, motels, resorts or schools, and unverified addresses.
We offer a 45-Day Money-Back Guarantee on all Nutriology products. If you are not satisfied with one of our products, email us and explain your negative experience, as well as your Order number, within 45 days of your order to firstname.lastname@example.org. Note that this offer is only valid for first time purchases of a product.
To be eligible for a refund, your purchase must be made from Nutriologyus.com or Amazon.com. Refunds will be issued once we receive the return package, and we have confirmed our product is in perfect state, that is not damaged or opened.
If your order was made on Nutriologyus.com, we will answer your email with a Return Authorization Number. Return shipping costs will be at the customer’s expense. Returns will not be accepted without this RA number, please make sure to include this number in your returned package. Additionally, we advise that you take a picture of your return label, or tracking number, in case your returned package is lost or damaged in transit. We cannot guarantee that we will receive your returned item.
However if your order was made from Amazon.com, (our only authorized distributor is Seven Distributors Corp), please email us your order ID, name, and additional information and we will be happy to assist you.
If you have purchased a Nutriology product from another website or a retail location, or a different seller on Amazon.com, please contact them directly for order related issues.
In all cases refunds will be made ONLY to the credit card used for the original purchase.
Return and refund process takes time, about three weeks until you get your money back. However, in many cases you can receive your money before this time (in about 5 to 10 business days).
Under any circumstances, we don’t exchange merchandise.
THE SITE IS NOT INTENDED TO PROVIDE MEDICAL OR HEALTH ADVICE
The FDA has not evaluated the information contained on our Site. Products listed and sold on the Site are not intended to diagnose, treat, cure or prevent any disease. The content of this Site is strictly for information and entertainment purposes only, and should not in any way be construed as providing or attempting to provide medical or health advice. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options and about interactions between medications and nutritional supplements. Our products are not intended to treat, prevent or cure disease, and we make no guarantee or warranty with respect to our products sold.
The products and claims made about specific products on or through this Site have not been evaluated or reviewed by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease.
Our Site does not offer medical or health advice. If you have a medical or health related issue, please see your licensed physician. Information on this Site including any product label or packaging should not be construed as a replacement for advice from a healthcare professional. This Site does not recommend self-treatment or self diagnosis of health issues and you should not use the information on this Site to diagnose or treat any health issues or for prescription of any medication or other treatment.
Always check the product label or packaging prior to using any product. If there are discrepancies, follow the information provided on the product label or packaging. You should contact us directly for clarification as to product labeling and packaging details and recommended use.
Nutriology LLC specifically disclaims responsibility or liability for any loss or injury that may be incurred by users or visitors as a result of the use or application of any information contained in this Site, or as a result of the use or misuse of any product or nutritional supplement. Absolutely no warranty is expressed or implied for any merchantability of fitness for any purpose whatsoever. By accessing this Site you agree to forever fully release, indemnify, and hold Nutriology LLC and its owners, members, representatives, employees, and consultants, harmless from any claim or liability whatsoever and for any damage or injury, personal, emotional, psychological, financial or otherwise, which you may incur arising at any time out of or in relation to your use of this Site or our products. If any court of law rules that any part of the Disclaimer is invalid, the Disclaimer stands as if those parts were struck out.